1. Agreement to Terms

By accessing or using the website at https://alphamedsolutions.com, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our Website. These Terms apply to all visitors, users, and others who access or use the Website.

2. About AlphaMed Solutions

AlphaMed Solutions (“we,” “our,” or “us”) is a medical billing and revenue cycle management company headquartered at 5728 Major Boulevard, Orlando, FL 32835. We provide medical billing, credentialing, denial management, accounts receivable management, insurance verification, and revenue cycle management consulting services to healthcare providers across Orlando, FL and nationwide.

3. Use of the Website

You agree to use this Website only for lawful purposes and in a manner consistent with all applicable laws and regulations. You agree not to:

• Use the Website in any way that violates applicable local, state, national, or international laws or regulations
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the Website or its related systems
• Engage in any conduct that restricts or inhibits any other person’s use of the Website
• Use any automated tools, bots, or scrapers to access or extract data from the Website
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Upload or transmit viruses or any other malicious code that may affect the operation of the Website

4. No Medical or Legal Advice

The content on this Website is provided for informational purposes only. Nothing on this Website constitutes medical, legal, financial, or professional advice of any kind. The information provided does not create a provider-client, attorney-client, or any other professional relationship between you and AlphaMed Solutions.

Healthcare providers and practices should consult qualified professionals before making decisions related to billing, coding, compliance, or revenue cycle management based on information found on this Website.

5. Services

AlphaMed Solutions provides medical billing and revenue cycle management services to licensed healthcare providers. Any services engaged through contact with our team are governed by a separate service agreement between AlphaMed Solutions and the client practice. These Terms apply solely to the use of this Website and do not constitute a service agreement.

Our services include but are not limited to:

• Medical Billing & Claims Submission
• Provider Credentialing & Re-credentialing
• Insurance Verification & Eligibility
• Denial Management & Appeals
• Accounts Receivable Follow-Up
• Revenue Cycle Management Consulting

6. Contact Forms and Inquiries

When you submit a contact form, free revenue audit request, or any inquiry through our Website, you acknowledge that:

• Submitting a form does not create a contractual obligation on the part of AlphaMed Solutions
• Response times may vary and are not guaranteed
• Information submitted through forms is subject to our Privacy Policy
• Submitting your information constitutes consent to be contacted by our team regarding your inquiry

7. SMS TERMS & CONDITIONS

AlphaMed Solutions operates an SMS messaging program to communicate with healthcare providers and practice managers who have opted in to receive messages.

Who sends the messages:
AlphaMed Solutions — 5728 Major Boulevard, Orlando FL 32835

Types of messages we send:

• Transactional: appointment confirmations, billing status updates, account alerts, and service notifications
• Promotional (only with express consent): service updates, medical billing tips, and company announcements

Message Frequency:
Message frequency may vary depending on your account activity and preferences. Transactional messages are sent as needed. Promotional messages are sent no more than 4 times per month.

Message & Data Rates:
Standard message and data rates may apply depending on your mobile carrier and plan.

How to get help:
Reply HELP to any message for assistance or contact us at:

• Email: info@alphamedsolutions.com
• Phone: (407) 434-0400

How to opt out:
Reply STOP at any time to unsubscribe from all SMS messages. You will receive one confirmation message and no further messages will be sent. To opt out of marketing messages only while keeping transactional messages, reply STOP PROMO.

Privacy:
Your phone number and SMS consent will never be sold, shared, or rented to third parties for their marketing purposes. Your information is used solely to deliver the messages you have opted in to receive. See our full Privacy Policy at alphamedsolutions.com/privacy-policy.

8. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, images, icons, and page layouts — is the property of AlphaMed Solutions and is protected by applicable copyright, trademark, and intellectual property laws.

You may not:

• Copy, reproduce, distribute, or republish any content from this Website without prior written permission
• Modify or create derivative works based on Website content
• Use AlphaMed Solutions’ name, logo, or branding for any commercial purpose without written consent
• Frame or mirror any portion of this Website without authorization

9. Third-Party Links

Our Website may contain links to third-party websites including but not limited to EHR platforms, insurance payer portals, and industry resources. These links are provided for your convenience only. AlphaMed Solutions:

• Does not endorse or control the content of any third-party website
• Is not responsible for the privacy practices, content, or accuracy of external sites
• Makes no representations or warranties about any third-party website
• Is not liable for any damages arising from your use of any linked third-party website

10. Disclaimers and Limitation of Liability

Website Provided “As Is”
This Website and all content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. AlphaMed Solutions makes no warranties that:

• The Website will be uninterrupted or error-free
• Defects will be corrected
• The Website or its servers are free of viruses or harmful components
• The information on the Website is complete, accurate, or current

Limitation of Liability
To the fullest extent permitted by applicable law, AlphaMed Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, or business — arising from:

• Your use of or inability to use the Website
• Any errors or omissions in the Website content
• Unauthorized access to or alteration of your transmissions or data
• Any third-party conduct on or through the Website

11. HIPAA Notice

AlphaMed Solutions is committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA) in all service engagements. However, this Website is a public-facing marketing website and is not a HIPAA-covered platform. Please do not submit protected health information (PHI) through Website contact forms or inquiry fields.

All PHI shared as part of an active client service engagement is handled through secure, HIPAA-compliant channels and systems as outlined in the Business Associate Agreement (BAA) executed with each client practice.

12. Indemnification

You agree to defend, indemnify, and hold harmless AlphaMed Solutions and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any third-party rights including privacy or intellectual property rights
• Any claim that content you submitted caused damage to a third party

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding relating to your use of this Website shall be brought exclusively in the state or federal courts located in Orange County, Florida, and you consent to the personal jurisdiction of such courts.

14. Changes to These Terms

AlphaMed Solutions reserves the right to modify these Terms at any time at our sole discretion. When changes are made:

• The updated Terms will be posted on this page
• The Effective Date at the top of this page will be updated
• Continued use of the Website after changes constitutes acceptance of the revised Terms

We encourage you to review these Terms periodically to stay informed of any updates.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AlphaMed Solutions with respect to your use of this Website and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

17. Contact Us

If you have any questions, concerns, or requests related to these Terms and Conditions, please contact us:

AlphaMed Solutions
5728 Major Boulevard, Orlando, FL 32835
(407) 434-0400
info@alphamedsolutions.com
https://alphamedsolutions.com